Terms and Conditions
**Terms and Conditions for EV360**
**Last Updated: 17th October 2024**
Welcome to EV360! These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website ("Site") and the purchase of electric vehicle parts and services provided by EV360. By accessing this Site and/or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products or services.
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### 1. **General Terms**
- EV360 is a company that sells electric vehicle parts and provides related services. Our products and services are intended for consumers aged 18 and older.
- We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically.
### 2. **Products and Services**
- **Product Descriptions**: We strive to ensure that our product descriptions are accurate. However, we do not warrant that product descriptions or other content on the Site are entirely accurate, complete, reliable, current, or error-free.
- **Service Offerings**: In addition to selling electric vehicle parts, we offer various services related to electric vehicles. Service details, pricing, and availability are subject to change without notice.
### 3. **Ordering and Payment**
- **Order Acceptance**: All orders are subject to acceptance by EV360. We may require additional information to process your order, and we reserve the right to cancel or refuse any order for any reason.
- **Pricing**: Prices listed on the Site are in Indian Rupees and are subject to change at any time. Taxes and shipping fees will be added to the total price at checkout.
- **Payment**: We accept payment through Credit Card/Debit Card/Net Banking/UPI/Wallets/Cash on Delivery. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order.
### 4. **Shipping and Delivery**
- **Shipping Policy**: We ship within [Shipping Locations]. Shipping times may vary based on your location and product availability. We are not responsible for shipping delays beyond our control.
- **Delivery**: Once your order has shipped, you will receive a tracking number to monitor the delivery status. EV360 is not liable for any delays caused by shipping carriers.
- **International Orders**: For international orders, additional customs and import duties may apply, which are the customer’s responsibility.
### 5. **Returns and Refunds**
- **Return Policy**: You may return products within 7 days from the delivery date for a refund or exchange, subject to our Return Policy. Products must be in their original condition and packaging.
- **Refunds**: Refunds will be processed within 7 days after we receive your returned product. The refund will be issued to the original payment method, minus any shipping fees.
- **Non-Returnable Items**: Certain items, such as special-order parts or custom-made products, may not be eligible for return. Please refer to our Return Policy for a complete list of non-returnable items.
### 6. **Warranty**
- **Product Warranty**: EV360 provides a limited warranty on select products. The warranty period and terms vary by product and are detailed on the respective product pages.
- **Warranty Claims**: To file a warranty claim, please contact our customer support team with proof of purchase. EV360 reserves the right to inspect the product and determine if it is covered under warranty.
### 7. **Limitation of Liability**
- To the fullest extent permitted by law, EV360 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our products, services, or Site.
### 8. **Intellectual Property**
- All content on the Site, including text, graphics, logos, images, and software, is the property of EV360 or its licensors and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
### 9. **Privacy Policy**
- Our Privacy Policy, which outlines how we collect, use, and protect your information, is part of these Terms. Please review our Privacy Policy for more information.
### 10. **Governing Law**
- These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Agartala, Tripura.
### 11. **Contact Us**
- If you have any questions about these Terms, please contact us at:
EV360
Email: rakesh@ev360.in
Phone: +91 8787573265
By using our Site and/or purchasing our products or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing EV360!
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